Kezia Puntriano – Office Manager, Cesca USA

Kezia Puntriano is the Office Manager at Cesca USA, where she serves as a strategic partner to the executive team and a driving force behind the company’s operational efficiency, culture, and customer experience. With more than 10 years of professional experience in telecommunications and infrastructure environments, Kezia brings a rare blend of administrative mastery, cross-functional coordination, and people-centered leadership to her role.

In her position at Cesca USA, Kezia is responsible for orchestrating the day-to-day flow of high-level operations, managing executive schedules, facilitating internal communications, overseeing administrative logistics, and ensuring that key projects stay on track. Her role is both tactical and strategic—supporting the leadership team in decision-making while also anticipating needs, removing roadblocks, and enabling smooth execution across departments.

Kezia’s professional background is rooted in fast-paced industries where precision, discretion, and multitasking are essential. Prior to joining Cesca, she spent years developing systems and structures that improved productivity, strengthened internal collaboration, and enhanced client satisfaction. These experiences shaped her proactive, high-accountability approach and sharpened her ability to lead under pressure.

At Cesca USA, Kezia is more than a manager—she’s a cultural cornerstone. She is trusted not only for her reliability and organizational skill, but also for her intuition, emotional intelligence, and calming presence. Whether she’s coordinating cross-departmental initiatives, facilitating partner communication, or keeping executive priorities aligned, Kezia consistently ensures that operations run with clarity, confidence, and professionalism.